Create a Virtual Account

Prerequisite: The customer must be approved and successfully onboarded to the desired currency.

1. Navigate to the Accounts section in the left sidebar.
2. Click "Create Account" in the top right corner.
3. Select the customer for whom you want to create the account.
4. Enter an Account display name - this is the name used to identify the account within the Lorum portal. It is only used for display purposes and does not affect the legal name associated with the account. The account name shown on transactions and account confirmation letter will always be the legal name provided for the customer.
5. Add an External ID to link the account to your internal systems.
6. Select the currency for the new account.
7. Click "Create".

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Account creation is asynchronous. While the account is being created, the account will appear with a Pending status. Once the account has been successfully opened, it will move to Open status and the account details, including the account number and other relevant information, will become available in the portal.

View an Account

1. Navigate to the Accounts section in the left sidebar.
2. Click on the account you want to view.

From the account view you can: