Before a customer can be onboarded to a currency, certain information and supporting documents must already exist on the customer record. The exact requirements depend on both the currency and the customer type. Use this page to understand what information must be collected before initiating the currency onboarding process.

Individual Customers

Customer Information

Field	AED	USD	EUR	GBP
First name	✅	✅	✅	✅
Middle name	Optional	Optional	Optional	Optional
Last name	✅	✅	✅	✅
Gender	✅	✅	✅	✅
Date of birth	✅	✅	✅	✅
Nationality	✅	✅	✅	✅
Address	✅	✅	✅	✅
Country of birth	❌	✅	❌	❌
Occupation code	❌	✅	❌	❌
IP address	❌	Optional	❌	❌
Identification type	✅	✅ effective Sept 14th	❌	❌
Identification number	✅	✅	❌	❌
Identification expiry date	✅	✅ effective Sept 14th	❌	❌
Identification country of issuance	✅	✅	❌	❌

Required Documents

Document	AED	USD	EUR	GBP
Identity verification biometrics	❌	✅	❌	❌
Proof of address (last 90 days)	❌	✅ Unless IP address provided	❌	❌

Address Constraints

Constraint	AED	USD	EUR	GBP
First two address lines required	❌	✅	✅	✅
First two address lines ≤ 35 characters	❌	❌	✅	✅

Business Customers

Field	AED	USD	EUR	GBP
Business name	✅	✅	✅	✅
Registration number	✅	✅	✅	✅
Registration date	✅ (if License issuer = International)	✅	Optional	Optional
Country of issuance	✅	✅	✅	✅
Issuance authority	Optional	Optional	Optional	Optional
Regulatory license type	Optional	Optional	Optional	Optional
Address	✅	✅	✅	✅
Tax number	❌	✅	❌	❌
Industry sector code	❌	✅	❌	❌
IP address	❌	Optional	❌	❌
License issuer	✅ Freezone / Mainland / International	❌	❌	❌
Trade license expiry	✅ (if License issuer = Freezone or Mainland)	❌	❌	❌

Required Documents

Document	AED	USD	EUR	GBP
Proof of address (last 90 days)	❌	✅ Unless IP address provided	❌	❌
Articles of association	❌	✅	❌	❌
Financial statements	❌	✅	❌	❌
Incorporation certificate	❌	✅	❌	❌
Source of funds	❌	✅	❌	❌

Additional Documents for USD Onboarding of Financial Institutions

Businesses whose NAICS code falls within the list here, are classified as financial institutions and require enhanced due diligence in addition to all standard business requirements.

Document	Description
AML/CFT & Sanctions Policy	A formal policy outlining the company’s procedures for preventing money laundering, terrorist financing, and sanctions breaches.
AML/CFT & Sanctions Independent Audit	An independent audit report assessing the effectiveness of the company’s AML, CFT, and sanctions controls.
Regulatory License	An official licence issued by the relevant regulator authorising the company to conduct regulated financial activities.
Compliance Officer Resume	A resume or CV demonstrating the qualifications and experience of the company’s appointed Compliance Officer.
Share Certificate	An official certificate issued by the company showing ownership of its shares and the registered shareholders.
Wolfsberg Questionnaire	A standard due-diligence questionnaire covering the company’s financial crime controls, based on the Wolfsberg Group framework.
Enhanced Due Diligence (EDD) Form	A template form with questions regarding the intended use of the account.

Shareholder Requirements

Requirement	AED	USD	EUR	GBP
Individual shareholder required	❌	✅	✅	✅
Minimum combined ownership	—	≥51%	—	—
Shareholder must be currency-onboarded	—	✅ USD-onboarded	Is automatically onboarded	Is automatically onboarded

Address Constraints

Constraint	AED	USD	EUR	GBP
First two address lines required	❌	✅	✅	✅
First two lines ≤ 35 characters	❌	❌	✅	✅

Customer Data Requirements

Individual Customers

Customer Information

Required Documents

Address Constraints

Business Customers

Company Information

Required Documents

Additional Documents for USD Onboarding of Financial Institutions

Shareholder Requirements

Address Constraints