Outbound Payments

Prerequisite: A virtual account must be open and have sufficient available balance.

1. Create a Payment
   1. Navigate to the Dashboard section in the left sidebar.
   2. Click "Create a payment" button.
   3. Select the debit account from the Account dropdown. The available balance of the account will be displayed below the selected account.
   4. Enter the Amount.
   5. Click "Next".
2. Enter Beneficiary Details
   1. Search for an existing beneficiary, or add beneficiary details directly within the payment request.
      1. To add a new beneficiary, select the Type - Individual or Business and enter the Account holder name.
      2. Fill in the Address fields. Requirements vary by currency, ensure all required fields are provided.
      3. Enter the beneficiary account details required to make the payment. Depending on the beneficiary account type and the available payment schemes for the account's currency, you can provide bank details using one of the supported account detail types:
         • IBAN
         • Wire
         • Scan
3. Review & Submit
   1. Enter an External reference that will be passed with the payment to the beneficiary.
   2. Select a Purpose for the payment.
   3. Review the payment summary - including account name, amount, beneficiary details, external reference, and purpose.
   4. If anything is incorrect, click "Back" to amend.
   5. Click "Submit".

Outcome: A confirmation message is displayed, and the payment will appear in the Transactions list with a Created status.

Supporting Documents

Once the payment has been created, you can upload any supporting documents required for the payment directly from the transaction details page.